FAQ

Here are answers to the questions readers and customers ask us most often. If you cannot find what you are looking for, please contact us or email [email protected].

About VeryRite

What is VeryRite?

VeryRite is an independent Canadian magazine covering artificial intelligence, startups, cybersecurity, gadgets, fintech and business and work. We publish news, analysis, explainers, reviews and practical guides written in plain language. You can learn more on our About Us page.

Is VeryRite free to read?

Yes. All our articles are free to read. We are supported by advertising, clearly labelled sponsorships, affiliate commissions and sales from our merchandise shop, as explained in our Disclaimer.

Do companies pay for coverage or reviews?

No. Our editorial decisions are independent, and we never sell positive reviews or guaranteed coverage. Sponsored content is always clearly labelled, and articles with affiliate links include a disclosure. Our full standards are in our Editorial Policy & Ethics.

I found a mistake in an article. How do I report it?

Thank you for helping us. Email [email protected] with the article link, the statement you believe is wrong and, if possible, a source. We aim to review correction requests within two business days.

Can I write for VeryRite?

We welcome pitches from experienced writers and practitioners. Please read our Write for Us guidelines first. We do not accept paid guest posts or sell links.

Newsletter

How do I subscribe to or unsubscribe from the newsletter?

You can subscribe using the newsletter sign-up form on the Site. We only send newsletters to people who have opted in. To unsubscribe, click the unsubscribe link at the bottom of any newsletter; we process unsubscribe requests promptly and always within 10 business days, as required by Canada’s Anti-Spam Legislation.

Shop and Orders

What currency are prices in, and do you charge tax?

All prices are in Canadian dollars (CAD). For orders delivered in Canada, we charge GST or HST based on the province or territory of the delivery address, plus any provincial sales tax we are required to collect. Taxes and shipping are shown clearly at checkout before you pay.

Where do you ship, and how much does it cost?

We ship anywhere in Canada and to the United States. Shipping within Canada is a flat rate of CA$9.95, and free on orders of CA$75 or more (before taxes). Shipping to the United States is a flat rate of CA$14.95. Full details are on our Shipping & Returns page.

Will I pay duties on a US order?

US import duties, tariffs, taxes or brokerage fees may apply to orders shipped to the United States, and the United States no longer generally offers duty-free entry for low-value parcels. Unless the checkout page says otherwise, these charges are not included in our prices and are the recipient’s responsibility.

How long will my order take to arrive?

Orders are usually processed within 1 to 3 business days. Most Canadian orders then arrive within 2 to 8 business days, depending on your location, and US orders typically within 5 to 12 business days. You will receive a tracking number by email once your order ships.

Can I change or cancel my order?

If your order has not yet shipped, email [email protected] with your order number as soon as possible and we will change or cancel it and refund you in full. Once an order has shipped, you can return it under our returns policy.

What is your return policy?

You can return unused items in their original condition within 30 days of delivery for a refund or exchange. If an item arrives damaged, defective or incorrect, contact us within 30 days and we will replace or refund it at no cost to you. See Shipping & Returns for how to start a return.

Privacy

What do you do with my personal information?

We use personal information only for the purposes described in our Privacy Policy, such as fulfilling orders, replying to messages, sending newsletters you signed up for and keeping the Site secure. We do not sell personal information. Non-essential cookies, including analytics and advertising cookies, are off until you opt in through our cookie banner.

How do I access or delete my personal information?

Email our Privacy Officer at [email protected]. We will respond within 30 days. Some information, such as order records, must be kept for a period of time for tax purposes, and we will explain if that applies. To change your cookie choices, use the cookie settings link on the Site, as described in our Cookie Policy.